Member Policies
Group Training Memberships
Cancellation
You may request a cancellation through our Termination Request Form. Our termination request form requires 3 days notice to allow time for processing before your next payment. No refunds will be issued if you request a cancellation less than 3 days before your next autopay and we are unable to process the cancellation in time.
Open Gym Memberships
Cancellation
Memberships may be cancelled at any time by accessing your online account or using the Athlab Mobile App.
You may also request a cancellation through our Termination Request Form. Our termination request form requires 3 days notice to allow time for processing before your next payment. No refunds will be issued if you request a cancellation less than 3 days before your next autopay and we are unable to process the cancellation in time.
Personal Training Memberships
Cancellation
You may request a cancellation through our Termination Request Form. Personal training cancellation requests require 7 days notice before your next payment. No refunds will be issued if you request a cancellation less than 7 days before your next autopay.
